Get free shipping NZ wide on orders over $40

Shipping & Returns

Shipping

How long 

Once you place your order processing and packing will take 1-3 days.  You will receive an email update once your order has been processed.  
Estimated delivery times will be 2-3 days for North Island and 4-5 days for South Island (add 2-3 days for rural delivery).  International delivery will be 6-10 days.  We ship using Courier Post in NZ and NZ post for our international orders.

How much

All of our pricing is in New Zealand dollars (NZD) and includes GST.  Shipping charges will be shown on the checkout page.  For international pricing you can use the currency converter on the site, but your purchase will be charged in NZD and may incur transaction fees.  This does not include any other possible taxes or duties which may be applied by customs authorities upon delivery to your country.

Returns

We hope you love your purchase, but if for any reason you need to exchange or return something please get in touch within 30 days on hello@tilaproducts.co.nz.