Get free shipping NZ wide on orders over $40

Terms and Conditions

Please read these terms and conditions ("Terms", "Terms and Conditions") before using the website (site), (the "Service".  This site is operated by tila and The Well Group Limited. Throughout the site, the terms “we”, “us” and “our” refer to tila and The Well Group Limited. 

Your access to and use of the Service is conditioned on your acceptance and compliance with these Terms.  These Terms apply to all visitors, user and others who access or use the Service.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

When you create an account with us, you must provide current, complete and accurate purchase and account information for all purchases made at our store.  Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Certain products may be available exclusively online through the site. These products or services may have limited quantities and are subject to our Shipping and Returns Policy.  We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.

We have made every effort to display as accurately as possible the images of our products that appear in our store.  All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.

Payment through our site is currently through the third party service Paypal and Payment Express.  These providers use precautions to keep your information secure and accept credit and debit cards, including Visa and Mastercard. tila and The Well Group Limited are not liable to you however for any failure of performance, system, or connection error in your use of any third party website or portal and using that third party's services.

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

If, at our request, you send certain comments, feedback, or other submissions you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. We take no responsibility and assume no liability for any comments posted by you or any third-party.

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason, including without limitation if you breach the Terms.

We may terminate or suspend your account immediately, without prior notice or liability for any reason, including without limitation if you breach the Terms.

These Terms whereby we provide you Services shall be governed by and construed in accordance with the laws of New Zealand. You submit to the non-exclusive jurisdiction of the courts of New Zealand in relation to these terms and conditions, your use of this site and any dispute arising out of such use of this site.

We reserve the right, at our sole discretion, to modify or replace these Terms or the Service at an time.  It is your responsibility to check our site for changes. By continuing to access our site or use our Service following the posting of any changes, you agree to be bound by the revised Terms.

If you have any questions about these terms, please contact us at